FAQ

Frequently asked questions

Quick answers about shipping, returns, and using your posture corrector.

Shipping & delivery

How long does delivery take?

Orders are processed within 1-2 business days. After your order ships, delivery takes 7-14 business days, depending on your location, customs, and carrier.

Do you ship worldwide?

Yes. We ship to customers around the world, and every order includes tracking.

How do I track my order?

When your order ships, we email you a tracking number. Tracking can take 2-3 days to show its first update. You can also use our Track Your Order page.

My tracking hasn't updated. Is something wrong?

Not usually. Packages often show no new scans for several days during international transit or customs. If your order hasn't arrived after 14 business days, email us and we'll look into it right away.

Will I have to pay customs or import fees?

For international orders, your country may charge customs fees, import duties, or taxes. These are the customer's responsibility and are not included in your order total.

Can I change my shipping address?

Yes, if your order hasn't shipped yet. Email support@instantposturecorrector.com with your order number as soon as possible.

Returns & refunds

What is your return policy?

You can request a return within 7 days of receiving your order. Items must be unused, in original condition, and in original packaging, with proof of purchase.

How do I start a return?
  • Email support@instantposturecorrector.com within 7 days of delivery with your order number and reason.
  • We'll reply with return instructions and the return address.
  • Ship the item back with a trackable service and keep your tracking number.
When will I get my refund?

After we receive and inspect your return, we'll email you. Approved refunds go to your original payment method within 5-10 business days. Your bank may need extra time to post it.

Who pays for return shipping?

Customers cover return shipping unless the item arrived damaged or defective. Original shipping charges are non-refundable.

My item arrived damaged or wrong. What should I do?

Email us within 48 hours of delivery with your order number and clear photos of the item and packaging. We'll arrange a replacement or full refund at no extra cost to you.

Product & use

How do I choose the right size?

Check the size guide on the product page and measure before ordering. If you're between sizes or unsure, email us and we'll help you choose.

Can I wear it under my clothes?

Our products are designed to be lightweight and discreet so they can be worn under everyday clothing. Fit varies by product and clothing style.

How long should I wear it each day?

Start with short periods and increase gradually as your body adjusts. Follow the instructions included with your product, and remove it if you feel any discomfort.

Is it safe for everyone to use?

Posture products are for general wellness and are not medical devices. Talk to a healthcare professional before use if you are pregnant, have a spine, neck, or back condition, a recent injury, or any medical concern. Stop using it and seek advice if you feel pain, numbness, or irritation. See our Medical Disclaimer.

Will it fix my posture permanently?

No product can promise that. Our products support better posture habits while you wear them, and results vary from person to person based on consistency, activity, and individual factors.

Orders & payment

What payment methods do you accept?

We accept the payment methods shown at checkout. Payments are handled by secure third-party processors, and we never store your full card details.

Can I cancel my order?

Yes, before it ships. Email us with your order number as soon as possible. Once an order has shipped it can't be cancelled, but you can return it under our 7-day return policy.

I didn't get an order confirmation email.

Check your spam or promotions folder first. If it isn't there, email us with the name and address used at checkout and we'll resend it.

How long does customer support take to reply?

We reply within 24-48 hours, Monday to Friday.

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Still have a question?

Our team replies within 24-48 hours.

Contact us